“ Late one afternoon before a holiday weekend, Nadine from Customer Care went above and beyond to help me with an order. Not only did she immediately accept, process and ship my order for next day delivery, she provided me the tracking information and, on her day off, she contacted me to confirm that the delivery had occurred. I think that this is one of the best Customer Service experiences I’ve ever had. Despite the holiday, Precision BioLogic came through with extraordinary service and a shared commitment to patient care. Thank you so very much! ”-W.J., Purchasing Agent, North Central Florida Academic Medical Center
Recognition for a Job Well Done
Patient care is paramount. Our partners and those they serve depend on us to provide quality products and exceptional support. We strive to meet or exceed all expectations and we’re tremendously proud that our efforts get noticed.
Do you have a Precision BioLogic story to tell? Let us know.
“ I work in the lab of a large trauma hospital. I am in charge of regional lab supplies, responsible for 12 labs within our region. Of all the vendors I deal with, Precision BioLogic has always provided exceptional customer service, both in sales and in timely deliveries, which is imperative in this field. They have always sent shipments on time and clearly labeled to the applicable site and/or department, saving me time, which is of the essence. Thank you again for your great service. ”-M.M.
“ Precision BioLogic is a dynamic, trustworthy company with a customer oriented team that is always willing to go above and beyond to make our work a little easier. The Precision team, from the front line staff right to the scientists behind the scenes, is always willing to listen to our ideas and needs. We haven’t met a person at Precision who wasn’t easy to speak with or wasn’t willing to help out in any way. ”-Special Coagulation Lab, Sunnybrook Health Sciences Centre, Customer since 1999
“ I greatly appreciate the consistent quality of the products marketed by Precision BioLogic. Add to this the consistent personal attention given to their customers. They talk to their customers, they listen, and they give feedback on all inquiries and questions. ”-C. I. McGeachy, Manager/Supervisor, Louisiana Coagulation Laboratory